Membership Requirements

Membership of the Society is limited to uniformed concierges serving in hotels of an acceptable standard. Applicants must have five years service as a Concierge and be supported by two members of the Society. Candidates are interviewed by members of the Committee to assess their competence, also their suitability.

If you satisfy the above criteria and would like to become a member, please download the Application Form (PDF Format) below.

Once you have completed the Application Form please return it, along with a Passport Photograph; your Job Description; a Letter of Recommendation from the Proposer; a letter from all the personnel departments with confirmation of employment and dates; a full A4 page answering the questions “Why you became a Concierge” and “Why do you wish to join the Society”; a Cheque for the subscription £84 (inclusive of 20% VAT); both personnel and your hotel concierge desk email address; and your Telephone Number, to:

Paolo Froiio
Grosvenor House, A JW Marriott Hotel
86/90 Park Lane
London W1K 7TN


If you are a society member you can register here to create a log in for this website.  Benefits include Directory listing, Forum and Internal Messaging services to society members.

Associate membership to the Golden Keys

Associate Membership is a unique opportunity for companies wishing to work in partnership with the concierge of many of the Leading hotels.
Hotel guests trust their Concierge to guide their decisions and signpost them to all sorts of products, services and requirements. It is essential therefore that the Concierges stay abreast of current trends. This is one area in which Associate Members are invaluable to The Society.

The Associate Members of our society represent companies who want to promote their services by developing a close business partnership with the concierge.

They are an exclusive group of well-established, sound and professional businesses, carefully selected for being outstanding in their field. There is a strict selection process requiring a minimum trading period of five years, any proposed membership is announced at the Concierge meeting. The application, once successful, is then announced at the next General Meeting. Membership fees to be discussed on application.

Benefits of Associate Membership

  • Unrivalled access to 350 of the country’s top Concierges nationwide and the opportunity to build business relationships with them
  • Membership of an exclusive group of over 100 organisations providing services to hotel guests and visitors to this country
  • Opportunities to network with this exclusive group
  • Participation in the monthly ‘get together’ of Members and Associate Members, followed by the formal Associate Members’ meeting
  • An opportunity to ‘sponsor’ the bar at the monthly meeting
  • Updated lists of Members and Associate Members
  • Invitations to social events during the year, including the Ladies’ Night Dinner Dance and the Anniversary Cocktail Party, giving access not only to the Concierges and other Associate Members, but also to many prominent figures in the hotel industry
  • The opportunity to invite and entertain the Concierges to ‘presentation’ evenings to keep them abreast of products and services
  • Acknowledgement of Associate Members’ association with The Golden Keys could enhance the ‘cachet’ of the business