Membership Requirements

There are three types of membership:

Individual Member - for qualifying individuals

Professional Affiliate 

Business Affiliate - for hotels and businesses

Membership of the Society is limited to uniformed concierges serving in hotels of an acceptable standard. Applicants must have five years service as a Concierge and be supported by two members of the Society. Candidates are interviewed by members of the Committee to assess their competence, and also their suitability.

If you satisfy the above criteria and would like to become a member, please make your initial application here:

Apply - Individual Member

You will need to complete and upload the application form, along with:

  • A passport photograph
  • Your job description
  • A Letter of Recommendation from the proposer
  • A letter from all the personnel departments with confirmation of employment and dates
  • A full A4 page answering the questions “Why you became concierge” and “Why do you wish to join the Society”;
  • Payment to be submitted by bank transfer or online payment once the applicant has been accepted as a Member
If you have any questions about membership, please contact:
Sahil Suri 

Park Hyatt London River Thames  
7 Nine Elms Lane, London, SW8 5PH

Professional Affiliate

You will need to include with your application two letters from industry references, one from an active Golden Keys Member and one from Business Affiliate Member.

Apply - Professional Affiliate

Business Affiliate Membership to the Golden Keys

Business Affiliate Membership is a unique opportunity for companies wishing to work in partnership with the concierge of many of the Leading hotels.

Hotel guests trust their Concierge to guide their decisions and signpost them to all sorts of products, services and requirements. It is essential therefore that the Concierges stay abreast of current trends. This is one area in which Associate Members are invaluable to The Society.

The Business Affiliate Members of our society represent companies who want to promote their services by developing a close business partnership with the concierge.

They are an exclusive group of well-established, sound and professional businesses, carefully selected for being outstanding in their field. There is a strict selection process requiring a minimum trading period of five years, any proposed membership is announced at the Concierge meeting. The application, once successful, is then announced at the next General Meeting. Membership fees to be discussed on application.

To apply for Business Affiliate membership you must have a minimum of five years trading in the UK and two industry references from active golden keys concierge or associate members

Benefits of Business Affiliate Membership   Download Business Affiliates Compendium

Unrivalled access to 350 of the country’s top Concierges nationwide and the opportunity to build business relationships with them

Membership of an exclusive group of over 100 organisations providing services to hotel guests and visitors to this country

Opportunities to network with this exclusive group

Participation in the monthly ‘get together’ of Members and Business Affiliate Members, followed by the formal Business Affiliate Members’ meeting

An opportunity to ‘sponsor’ the bar at the monthly meeting

Updated lists of Members and Business Affiliate Members

Invitations to social events during the year, including the Gala Dinner and the Anniversary Cocktail Party, giving access not only to the Concierges and other Business Affiliate Members, but also to many prominent figures in the hotel industry

The opportunity to invite and entertain the Concierges to ‘presentation’ evenings to keep them abreast of products and services

Acknowledgement of Business Affiliate Members’ association with The Golden Keys could enhance the ‘cachet’ of the business.

Apply - Affiliate

Petar Yordanov

Intercontinental Park Lane
ne Hamilton Place Park Lane, London W1J 7QY

1st Floor Cromwell House

14 Fulwood Place, London, WC1V 6HZ

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